A slow printer can quickly put the brakes on any important print job. Slow prints are usually caused by sluggish or out of date software or a spotty wireless connection. For a quick fix, make sure that all of your printer drivers and printer software is up to date. You can download the latest software update on your printer’s LCD display screen, or go to directly your printer’s HP support Assistant page to check for the most recent update. If you suspect the wifi is the issue, move your printer closer to the router to make a stronger connection. We also recommend checking the printer quality settings on your printer menu. Different quality settings use a different amount of ink, which can impact the print speed. A document printing on the “Best” setting is going to take much longer than “draft” mode, which uses less ink.
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Troubleshooting issues of prints by HP Printers
- Resolving Printer Offline problem using the HP Print and Scan Doctor
Windows: Download HP Print and Scan Doctor.
Mac: Use Diagnose & Fix through HP Smart. Learn more here
- Run HPPSdr.exe from the download location on your computer.
- Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
- If your printer is not listed, turn it on and click Retry.
- If there is a connection problem, follow the instructions in the tool.
- If a screen displays prompting to turn on printer updates, click Yes and continue.
- If a screen displays prompting to make your printer the default printer, click Yes and continue.
- If you are still facing printer offline problem follow HP Printers - Printer is Offline (Windows)
Regards,
Willjoe
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